Features

• Platform & Integration
• Full website for workshop management from your browser
• Genuine Android APK application — direct installation on your phone
• Real-time synchronization between website and app
• Unified account and permissions for all team members
• Clear and easy-to-use Arabic interface
• Device & Request Management
• Device registration: device type, model, issue, price, and assigned technician
• Clear statuses: Pending — In Progress — Completed — Failed
• Transfer devices between technicians with full tracking
• Add secondary issues and additional costs
• Trash bin and restore deleted devices
• Warranty tracking after delivery
• Team & Permissions
• Manager: comprehensive view of devices, reports, and team
• Reception: register devices and follow up through to delivery
• Technician: receive tasks and update repair status
• Custom permissions for each employee based on role
• Smart Notifications
• Instant notification to technician when a new device is added or transferred
• Notification to reception and manager when repair is completed
• Each role receives only the alerts relevant to them
• Push notifications on phone via the app
• Customer Experience
• QR tracking link — customer tracks their device without registration
• Display store name, logo, and contact number
• Service rating after receiving the device
• Reports & Finance
• Revenue, expense, and net profit reports
• Export data to Excel
• Scrap/spare parts inventory management
• Transaction log for each device and employee
• Additional Features
• Internal team chat
• Offline mode in the app with later synchronization
• Data backup
• Receipt printing and center details customization
• Multi-user support within the same workshop